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We Strive on 100% Customer Satisfaction

  • Craig F.

    I have never seen an online store donate to charities with a purchase and in addition to an excellent customer service. 5 stars.

    Boston, MA

  • Philipp T.

    The Merchandise is always as Presented as Advertised. The quality is Excellent. The Customer Service is Prompt and Courteous.

    Burlington, VT

  • Hannah J.

    Fast customer service and very easy to use the site to put order in and fast to help fix with any issues so far I’m happy and recommend to all.

    Oceanside, CA

  • Mark D.

    It isn’t my first time buying here and it’s definitely not my last.

    Mastic Beach, NY

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What We’re Offering

  • Fast & Free Shipping

    We believe in safe, efficient, and trackable delivery on all products. We also fully insure your parcel for peace of mind from order to delivery.

  • Quality Guaranteed

    All of our products are checked for quality but if anything goes wrong, our team will replace it free of charge, no quibbles, no questions asked.

  • Purchase Protection

    If your product is damaged, doesn't work or you decide that you no longer want it, our agents will be there to help with anything you need.

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FAQs

Can you ship to HI, AK, and/or other territories?

Yes, we are able to ship there! Simply input your address during the checkout process, and we will process your order.

I just placed an order, when will it ship?

Please allow 1 - 3 business days of processing, handling, and production time for your order to ship out. Our team carefully inspects all items before they ship out for quality control. A tracking number will be provided to the email that you indicated on file when placing the order.

Will I receive a tracking number?

A tracking number will be emailed to you as soon as we have it. This typically takes anywhere from 24 hours and up to 3 business days, depending on demand and weekends/holidays. We ship out orders as soon as we can. We work with a variety of carriers within the U.S. such as USPS, FedEx, UPS, DHL, and more.

How can I return an item?

We have a 30 days return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@dealhoper.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@dealhoper.com

Where do you ship from?

Depending on our buyers' locations, we ship from several of our warehouses across the east and west coasts of the continental United States.

Can I cancel an order?

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email us. All you need to do is send us an email with the subject line "CANCEL".